Answer accuracy with RAG
Max document upload size
Knowledge retrieval speed
Hallucinated answers
Traditional chatbots rely on rigid decision trees. Our knowledge base uses retrieval-augmented generation (RAG) to search your documents in real time and provide accurate, contextual answers. Upload PDFs, website URLs, help center articles, or plain text — your agent learns it instantly.
When a caller asks a question, the agent retrieves the most relevant information from your knowledge base and weaves it into a natural conversation. No scripting required. No hallucinations. Just accurate, helpful answers grounded in your actual business data.
Ground every answer in your real business data
Goes beyond keyword matching. Understands intent and retrieves the most relevant information for every question.
Accepts PDFs, URLs, plain text, markdown, and more. Drag and drop — your agent learns in seconds.
Connect your help center or website. Knowledge base stays updated automatically as your content changes.
Every answer is grounded in your source documents. No hallucinations, no made-up information.
Create separate knowledge bases for different agents, departments, or use cases.
Add or remove content and your agent reflects the changes immediately. No retraining needed.